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FAQ

Frequently Asked Questions

Jet P Cargo is a freight brokerage and logistics consultancy specialising in containerised and general cargo transport across South Africa. We handle bonded, HAZCHEM, refrigerated, and crane truck freight through a trusted network of subcontracted carriers - matching the right provider to every job. We take care of rate negotiation, coordination, and performance oversight so you don’t have to compromise on service or spend hours managing logistics.
Beyond transport, we offer strategic freight consulting and customs clearance advisory to help clients reduce costs, improve efficiency, and gain real-time visibility. We simplify complex logistics by aligning the right partners to your needs - saving you time, money, and operational hassle.

No, we operate as a freight brokerage using a trusted network of subcontracted transporters. This gives us flexibility, better rates, and the ability to match the right carrier to your cargo.

We operate nationally across South Africa, with a strong focus on the Western Cape.

Importers, exporters, manufacturers, freight forwarders, shipping lines, and even high-security clients.

We handle containers, general freight, bonded cargo, hazardous materials (HAZCHEM), and temperature-sensitive freight.

Yes. We’ve successfully coordinated high-security contracts, including nuclear freight. Our network includes vetted carriers with the right security and compliance credentials.

Without an expert on your side, you're likely overpaying, dealing with delays, or using poorly matched providers. We simplify your logistics and give you peace of mind.

We can still provide consulting services, analyse your current costs, and offer recommendations or alternatives that may improve efficiency or lower expenses.

We’re not just a transport broker, we’re your strategic freight partner. Jet P Cargo combines hands-on coordination with expert consulting to help you reduce logistics costs, improve SLA performance, and make smarter freight decisions. We offer trusted referrals, transparent pricing, and personal service that goes beyond just moving cargo.

All subcontractors are screened thoroughly before working with us, so you know your goods are in professional, compliant hands.

At Jet P Cargo, you deal with real people who take ownership of your freight. If something goes wrong, be it a delay, damage, or unexpected issue, your dedicated account manager steps in immediately. We liaise directly with subcontractors and insurers, managing the claims process from start to finish while keeping you fully informed. Our low claims ratio speaks to our proactive approach, but when issues arise, we resolve them quickly and transparently.

We adapt to your communication preference - phone, email, or both. You can expect proactive, clear, and timely information.

Yes. We offer brokered C&F solutions through vetted partners. We’ll match you with a better provider, request quotes, and negotiate on your behalf if needed.

Yes. You don’t need to use our transport services to benefit from our consulting, C&F referrals, or cost optimisation support.

Yes. We help evaluate your current provider and recommend a better fit from our vetted panel. We’ve helped several businesses switch and save.

No additional cost to you. We operate via commission-based referral partnerships with agents, transparent and performance-based.

Contact us for a free consultation. We’ll evaluate your needs and explain exactly how we can help, no pressure, just good advice.